It wouldn't be fun if it weren't hard, I guess.
Over a month ago, we had our initial test- and it worked. It led to the first and only blog post I ever publicly published. We were ecstatic, the customer was pleased, and the future seemed bright.
Somehow, that seems to have been our peak. While we've done at least a test run a week since using the Morph app the first time, problems keep arising. Orders are getting inexplicably reassigned. The app continually crashes. Glitch after glitch keeps us from being able to expand the way we need to.
Last Wednesday, we gave it another shot. We were confident that we did everything we needed to make it work. Everything was seamless in test mode- live was going to go great. Until it didn't. Minutes into the first order, our system reassigned the order from Danny to driver 0. The second order (supposed to go to Ellis) switched back and forth between the two of them, leading to confusion.
The frustration is that our limitations are currently technical, not on the sales end. We cannot build until we have foundation, and it seems that our foundation is soggy and full of holes. My feeling of helplessness in this situation is a whole other post that I'm sure will come soon.
However, I remain optimistic. I know our potential is enormous, and I'm confident our technical talent can solve the issues we're facing. We took out the excess ruffles in the server and simplified what we've got across each layer of code. The app update was pushed yesterday, and it will hopefully be approved by tomorrow, which would give us a chance to try it. If this doesn't work...well, why bother thinking like that? Let's assume it will work, and deal with the alternative if it arises.
No comments:
Post a Comment